How to Deal with Difficult People : Smart Tactics for Overcoming the Problem People in Your Life by Gill (University of Sussex, UK) Hasson

How to Deal with Difficult People : Smart Tactics for Overcoming the Problem People in Your Life by Gill (University of Sussex, UK) HassonDon't let problem people get to you! Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response may be to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people

twenty stone

for quick reference

you’ll LOVE The Word is Murder

hidden inside a crab shell

every day knowing the thin margins that separate life and death

motivational speaker and author of the inspirational memoir The Little Big Things

this guide includes over 2300 boulder problems on around 500 pages to choose from

Sit is a hilarious rhyming story by Lynley Dodd

New York Times bestselling author of Soulless

searching for a kidnapped canary

from Bohemian early twentieth century Montmartre to the glittering Riviera in the 1920s

giving her a voice